Privacy Policy
At Elna & Avil Living, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website, services, and products.
By visiting the Elna & Avil Living website (the "Site") and using our services, you consent to the practices described in this Privacy Policy. Please take a moment to read this policy carefully.
Information We Collect
We collect various types of information when you interact with our Site and services. This includes:
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Personal Information: This includes your name, email address, shipping address, and payment information when you make a purchase.
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Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, and cookies for statistical and analytical purposes.
How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfilment: To process your orders and deliver our products to you.
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Customer Support: To provide customer support and respond to your inquiries.
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Communication: To send you updates, newsletters, and promotional materials if you have subscribed to them.
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Improvement: To improve our services and personalize your experience on our Site.
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Legal Requirements: To comply with legal and regulatory requirements.
We will maintain your order information for our records unless and until you ask us to delete this information.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. This includes Google Analytics, and targeted advertising through Facebook, Google and Bing. You can opt out of Google Analytics and targeted advertising by using the links below:
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Google Analytics: https://tools.google.com/dlpage/gaoptout
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Cookies
We use cookies to enhance your experience on our Site. You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of our website.
Security
We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can choose to opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
EU residents
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (e.g., an order you make through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.
Children's Privacy
Our products and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will post the revised policy on our Site with the updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via email at hello@elnaandavil-living.com
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Last Updated: 18th October 2023